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NOTICE OF CONFIDENTIALITY AND
PRIVACY PRACTICES
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THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION
ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET
ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
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Various
Federal and New York State Laws and Regulations and the
Ethics Standards for Clinical Social Workers require that
clinical social workers protect the confidentiality and
privacy of their patient's health (including mental health)
information. As a clinical social worker I take this legal
and ethical obligation very seriously. The federal Health
Insurance Portability and Accountability Act ("HIPAA"),
requires that I provide my patients with a notice of the
privacy practices that I follow in my practice with regard
to the protection of the privacy and confidentiality of
their health information, what HIPAA refers to as, "Protected
Health Information" or "PHI". I am required
to follow these privacy practices as set forth in this notice.
However, I may amend these practices from time to time as
long as they continue to comply with applicable Federal
and New York State laws and regulations.
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USE AND DISCLOSURE OF PROTECTED HEALTH INFORMATION
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Use
means the sharing, utilization, examination
or analysis of PHI by me, my employees and other members
of my workforce.
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Disclosure
means the release, transfer, provision
of access to, or divulging in any other manner of PHI by
me to persons other than my employees or members of my workforce.
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Depending
on the circumstances I am permitted
to use or disclose PHI without the patient's permission,
and in other circumstances I am required to obtain either
the patient's consent or authorization.
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Consent
means a general permission given by
a patient for me to use or disclosure PHI - other than psychotherapy
notes - for the purposes of (a) treatment, payment, or health
care operations, (b) treatment activities for the patient
by another health care provider and (c) involvement of a
patient's family or friends in his or her healthcare. Consent
may be given orally, though in most instances I will seek
to obtain it in written form.
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Authorization
means an informed permission for the
use or disclosure of: (a) psychotherapy notes, (b) PHI for
the purpose of marketing, or (c) PHI for purposes other
than those where a consent, as noted in the preceding paragraph,
is sufficient. An authorization must be in writing and is
more detailed than a general consent.
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Psychotherapy
Notes means a special category
of PHI that is held to a higher standard of privacy protection
than clinical records because they are not part of the clinical
record and are never intended to be shared with anyone else.
Disclosure of psychotherapy notes requires a separate authorization.
Psychotherapy notes are notes recorded by a mental health
professional documenting or analyzing the contents of conversation
during a private individual, group, joint, or family therapy/counseling
session and are separated from the rest of the patient's
clinical record. Psychotherapy notes excludes medication
prescription and monitoring, therapy/counseling session
start and stop times, the modalities and frequencies of
treatment furnished, results of clinical tests, and any
summary of the following items: diagnosis, functional status,
the treatment plan, symptoms, prognosis, and progress to
date.
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II. USE
of PHI Without Patient Consent or Authorization
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I
may USE a patient's PHI without
his or her consent or authorization for the following purposes:
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1. Treatment
- this means using PHI, and psychotherapy
notes originated by me, to evaluate a patient's condition
and to provide treatment to the patient. An example of this
is providing individual or group psychotherapy.
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2.
Payment - this means activities
I undertake in order to obtain payment for the services
I render. Examples of this are preparing bills and health
insurance claim forms, verifying a patient's health insurance
coverage, keeping track of charges for services and payments
received.
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3.
Health Care Operations - this
means conducting various activities that are required to
manage and conduct my practice. Examples of these are quality
assurance reviews, training and supervising persons who
work for me, and arranging for accounting, billing and other
practice management related services.
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4.
Providing Appointment Reminders and Informing Patients of
Treatment Alternatives and other Health Services That May
be of Interest - I may provide
appointment reminders and information about treatment alternatives
or other health benefits and services that may be of interest
to my patients without obtaining their consent or authorization.
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III. DISCLOSURE
of PHI With Patient Consent
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I
will obtain patient consent in order to disclose PHI for
the following purposes; and, I may require such a consent
as a condition of providing treatment to a patient:
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1.
Coordination and Management of Care -
to other health care providers for the purpose of coordinating
or managing health care services to the patient, for example
to coordinate my care of a patient with a psychiatrist who
is providing that patient with psychotropic medication;
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2.
Referral to Another Health Care Provider -
to refer a patient to another health care provider for evaluation,
consultation, treatment or services, for example, if I refer
a patient to a psychologist for psychodiagnostic testing
or to a physician to determine if a medical problem may
be contributing to the patient's emotional symptoms;
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3.
Claims Submission - to submit
a claim for health plan, workers' compensation benefits,
or other benefits or payments for services;
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4.
Treatment Authorizations - to
submit to a health plan or workers compensation a request
for pre-authorization or continued authorization to provide
clinical social work services;
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5.
Review by a Health Plan or Workers' Compensation
- to permit a health plan or workers'
compensation to review PHI, directly or through a company
they contract with to do so on their behalf, for utilization
review, to assess medical/clinical necessity of services
rendered, to determine whether services rendered are covered
under the health plan or workers' compensation, to assess
the appropriateness of care, or to determine whether there
is adequate justification for the charges I have submitted
to them.
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6.
Health Care Operations - to the
extent necessary to carry out certain health care operations
necessary to the functioning of my practices, for instance,
to my accountant, attorney or a billing service. In such
instances I would have a business associate agreement with
these individuals or organizations by which they agree to
protect the privacy of the PHI I disclose to them to the
same extent that I am required to do so.
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| IV. USE
AND DISCLOSURE of PHI Without Patient Consent or Authorization |
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1.
Public Health Activities - In
the rare instance that I may be requested by a public health
authority to disclose PHI limited to the patient's name,
contact information and verification that the patient is/was
a patient of mine and during which periods, I will first
make reasonable efforts to contact the patient to seek his
or her consent to release that limited information. If I
cannot locate the patient or if the patient refuses to consent
I will not disclose this limited PHI and will notify the
requesting public health authority that it will have to
be provided with a court order of disclosure directing me
to disclose this information before I will disclose it.
However, if the public health authority clearly indicates
to me in writing that the disclosure of this limited PHI
is necessary to protect the health of the patient, of other
persons or of the public, I will disclose this limited requested
PHI to the requesting public health authority.
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2.
Child Protective Services - Pursuant
to New York State Law I am mandated to report to the appropriate
child protective service agencies situations where I have
reasonable belief and a child is being subjected to child
abuse, maltreatment or neglect. In such instance I will
not request the patient's consent or authorization to make
such a report and to use and disclose PHI and Psychotherapy
notes to the limited extent necessary to comply with the
mandated reporting statute.
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3.
Health Oversight Activities -
Pursuant to the New York State Public Health Law, the Office
of Professional Medical Conduct (OPMC), "may examine
and obtain records of patients in any investigation or proceeding
by the board acting within the scope of its authorization."
If I received a subpoena from OPMC I will attempt to contact
the patient involved to inform him/her about the subpoena.
If the patient objects to the disclosure I will afford the
patient a brief, but reasonable period, in which to convince
OPMC to withdraw the subpoena or to seek a court order quashing
the subpoena. However, if the patient does not pursue these
remedies expeditiously, or if the patient is not successful
in his or her pursuit of these remedies, I will comply with
the OPMC subpoena and disclose the requested PHI (and, if
requested, psychotherapy notes) to OPMC without the patient's
consent or authorization.
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4.
Judicial and Administrative Proceedings -
I will use and disclose PHI and psychotherapy notes, without
the consent or authorization of the patient in compliance
with a court order of disclosure to the extent that the
court order of disclosure specifically directs the disclosure.
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I
will disclose PHI and psychotherapy notes, without the consent
or authorization of the patient, directly to the Court pursuant
to a "So Ordered" subpoena that specifically directs
the production of these items. In doing so I will urge the
Court to take steps to protect the confidentiality of the
PHI and psychotherapy notes and to limit their further disclosure.
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5.
Medical Examiner or Coroner -
In a rare instance, I may be requested by a Medical Examiner
or Coroner to provide a copy of a patient's PHI and psychotherapy
notes. If I receive such a request I will: (a) contact the
medical examiner and ask him/her to delineate what specific
information is needed from me and why, (b) if I have specific
information that is pertinent to the inquiry as delineated
by the medical examiner, I will inform the medical examiner
that I cannot release the information without a subpoena
issued by him/her directing me to disclose that specific
information, (c) upon receipt of the subpoena issued by
the medical examiner, I will disclose, without the need
for consent or authorization from the patient or the patient's
personal representative, the specific PHI and/or psychotherapy
notes in my possession that the medical examiner has delineated
as being pertinent to the medical examiner's inquiry.
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6.
To Avoid a Serious Threat to Health or Safety -
Consistent with ethical standards for clinical social workers
and New York law, I will use and disclose PHI and psychotherapy
notes, without consent or authorization from the patient,
if, in good faith, I believe that the use or disclosure
is necessary to prevent or lessen a serious and imminent
threat to the health or safety of a person or the public
[such as a threatened assault or a suicide threat]. I will
limit my disclosure of PHI or psychotherapy notes in such
a situation to disclosure to a person or persons reasonably
able to prevent or lessen the threat, including the target
of the threat [this may include the police, the potential
victim, emergency room staff and others] and will further
limit my disclosure to the minimum amount of information
that needs to be disclosed to address appropriately the
imminent threat posed by the patient.
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7.
Inquiry by the Secretary of HHS -
I will use and disclose PHI or psychotherapy notes to HHS,
without a consent or authorization from the patient, to
the extent needed by me to prepare a response to and to
respond to an inquiry from the Secretary of the United States
Department of Health and Human Services regarding my compliance
with the provisions of HIPAA.
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8.
Other Disclosures Required by Law -
I will use and disclose PHI or psychotherapy notes to the
extent that such use and disclosure, despite the lack of
patient consent or authorization, is required by law.
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9.
Health Care Operations - I may
disclose without the patient's consent, a patient's name
and address, date of birth, social security number, history
of charges and payments, account number, my name and address,
and the name and address of the patient's health plan, but
not any information as to the patient's condition or the
types of services I have provided to the patient (other
than that the services were provided by a clinical social
worker), to collection agency if that becomes necessary
for me to collect fees owed to me.
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10.
Defense in a Legal Proceeding -
I may use and disclose PHI and psychotherapy notes without
the patient's consent to the limited extent that it is necessary
to do so in order to defend myself in relation to a legal
action or other proceeding brought against me by that patient.
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V.
LIMITED DISCLOSURES OF PHI (a) to a Person Involved With
the Patient's Care or Payment Related to the Patient's Care
or (b) for Notification to a Family Member, Personal Representative
or Person Responsible for the Care of a Patient of the Patient's
Location, General Condition or Death.
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1.
Disclosure to Person Involved with the Patient's Care or
Payment for Care - Patients have
a right to object to my disclosure to a family member, other
relative, or a close personal friend of the patient, or
any other person identified by the patient, the PHI directly
relevant to such person's involvement with the patient's
care or payment related to the patient's health care.
Other than in an emergency, I will ask the patient for permission
before I do so. If the patient objects, I will not disclose
PHI in these situations unless I would otherwise be permitted
to do so without the patient's consent or authorization
(i.e., to prevent the patient from causing harm to himself/herself
or others). If I ask the patient's permission to do so and
he/she does not object I will proceed to do so. If the patient
lacks the capacity to make a decision in this regard and
I reasonably infer from the circumstances, based the exercise
of my professional judgment, that the patient does not object
to the disclosure I will make the disclosure. If the patient
is not available and I determine that the disclosure is
in the best interests of the patient; I will disclose only
the PHI that is directly relevant to the person's involvement
with the patient's health care or payment for healthcare.
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2.
Disclosure for Notification Purposes -
Patients have the right to object to my notifying, or
assisting in the notification of (including identifying
or locating), a family member, a personal representative
of the patient, or another person responsible for the care
of the patient of the patient's location, general condition,
or death. Other than in an emergency, I will ask the
patient for permission before I do so. If the patient objects,
I will not disclose PHI in these situations unless I would
otherwise be permitted to do so without the patient's consent
or authorization (i.e., to prevent the patient from causing
harm to himself/herself or others). If I ask the patient's
permission to do so and he/she does not object I will proceed
to do so. In a situation where a patient lacks the capacity
to make a decision in this regard and I reasonably infer
from the circumstances, based the exercise of my professional
judgment, that the patient does not object to the notification
of the patient's location, general condition, or death,
I will make the notification. If the patient is not available
and I determine that the notification is in the best interests
of the patient; I will make the notification and, in doing
so, will only disclose only the PHI that is directly relevant
to the notification.
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VI. De-Identified
Health Information and Psychotherapy Notes for Consultation,
Supervision or Training
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Consistent
with the usual standards of clinical social work, I may
seek consultation or supervision from a colleague to aid
me in working with a patient. In doing so, I will use the
patient's health information and material from his/her psychotherapy
notes. However, the patient's identity will not be disclosed.
Because health care information and psychotherapy notes
are only protected from use or disclosure when the patient
to whom they relate is identified with them, the law permits
such use of de-identified patient information without the
consent or authorization of the patient.
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To
the extent that I may be involved in training and supervising
students, trainees or other practitioners in mental health
to learn under supervision to practice or improve their
skills in group, joint, family, or individual counseling/psychotherapy,
I may use patients' health information and material from
their psychotherapy notes. However, the patients' identities
will not be disclosed. Because health care information and
psychotherapy notes are only protected from use or disclosure
when the patient to whom they relate is identified with
them, the law permits such use of de-identified patient
information without the consent or authorization of the
patient.
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VII. USES
and DISCLOSURES That Require Patient Authorization
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1.
Psychotherapy Notes - Except
as set forth in sections II-VI above, I will not use or
disclose psychotherapy notes without the patent's authorization.
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2.
HIV/AIDS Related Information -
In accordance with the provisions of Article 27-F the New
York State Public Health Law, I will not disclose HIV/AIDS
related information, except in an emergency, without the
patient's authorization. Except as set forth in sections
II-VI above that relate to disclosure of PHI, I will not
disclose HIV/AIDS related information without the patient's
authorization.
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3.
Other Uses and Disclosures -
Except for those situations listed in sections II-VI above,
where I will use or disclose PHI without the patient's authorization,
I will not use or disclose a patient's PHI without his/her
written authorization. An example of this is that I will
not disclose a patient's PHI to his/her attorney, to his/her
workplace or to his/her military reserve unit without his/her
written authorization.
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If
a patient provides an authorization, he/she may revoke it
at any time, in writing, except to the extent that I have
taken action in reliance on it prior to receiving the written
notice of revocation.
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VIII. Right
to Request Restrictions on Uses & Disclosures of PHI
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1.
Right to Request Restrictions -
Patients have the right to request restrictions on certain
uses and disclosures of PHI to carry out treatment,
payment, or health care operations. I require
that all requests for such restrictions be made in writing.
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2.
A Clinical Social Worker is not Required to Agree to the
Requested Restriction - I am
not required to agree to requested restrictions in the three
areas set forth in the preceding paragraph. If I agree to
a restriction in the use or disclosure of PHI in any of
these three areas, such an agreement will not be valid until
I agree to the restriction in writing and provide a copy
of my agreement to the patient.
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3.
Clinical Social Worker's Agreement to the Restriction
- If I agree to a requested restriction
I may not use or disclose PHI in violation of that restriction
except that if the patient who requested the restriction
is in need of emergency treatment.
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4.
Termination of the Restriction -
I may terminate my agreement to a restriction, if: (a) the
patient agrees to or requests the termination in writing,
(b) the patient orally agrees to the termination and the
oral agreement is documented, or, (c) I inform the patient
that I am terminating my agreement to a restriction. However,
such termination is only effective with respect to PHI created
or received after I have so informed the patient.
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IX. Right
to Request Alternative Communication
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The
HIPAA Privacy Regulations provide that a patient has a right
to request and to receive communications of PHI from me
by alternative means and/or at alternative locations. Although
I must accommodate reasonable requests by patients in this
regard, I may require the patient to make such a request
in writing and may condition the provision of a reasonable
accommodation on (1) when appropriate, information as to
how payment, if any, will be handled; and (2) specification
of an alternative address or other method of contact. I
may not require the patient, as a condition of providing
communications on an alternative basis, to provide an explanation
as to the basis for his or her request.
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I
require that such requests be made to me in writing and
specify the alternative billing address as well as an alternative
telephone number where I can reach the patient if I need
to. If I agree to such a request I will inform the patient
in writing.
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PATIENTS' RIGHTS WITH REGARD TO
THEIR PHI AND PATIENT RECORDS
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I.
Right of Access to PHI -
A Patient has the right to inspect and to obtain copies
of his/her clinical records, psychotherapy notes, billing
records and other information maintained by me which I use
in making decisions with regard to him/her. The request
should be made to me in writing. In limited circumstances
I am permitted to deny, in whole or in part, a request for
access. I will notify a patient whom makes such a request
of my decision in writing. If I deny the patient's request,
except in very limited circumstances, he/she has the right
to require me to obtain a review of my decision by another
licensed mental health professional who was not involved
in my original decision. If the patient is still not satisfied
by that second opinion, the patient may require me to submit
the controversy to the Medical Records Review Committee
of the New York State Department of Health for a final determination.
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In
the case of a parent or guardian requesting access to my
records relating to a minor patient child twelve years of
age or older, I may deny the request if the patient objects
to the disclosure. In the case of any request by a parent
or guardian for access to the records relating to a minor
child, I may deny, in whole or in part, a request for access
if, in my opinion access to the information requested by
the parent or guardian would have a detrimental effect (i)
on my professional relationship with the minor patient,
(ii) on the care and treatment of the minor patient; or
(iii) on the minor patient's relationship with his or her
parents or guardian; or for other statutory reasons. In
such instance, the appeals provided for in the preceding
paragraph would apply.
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If
I provide copies of the records in question, I am permitted
to charge a fee of up to $0.75/page plus the cost of postage.
However, I may not deny a copy of the records solely on
the ground that the patient is unable to pay for the copy.
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II.
Right to Amend PHI - A
patient has the right to request that his/her clinical records,
psychotherapy notes, billing records and other information
maintained by me which I use in making decisions with regard
to him/her, be amended. This request must be in writing.
It must specify: (a) the specific entry in the records which
is alleged to be incorrect, (b) the requested amendment,
and (c) why he/she believes that the record is incorrect.
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I
may deny the patient's request for amendment under certain
circumstances. I will provide the patient with my determination
on their request in writing. The patient may submit a written
statement of disagreement to me if he/she disagrees with
my decision. I may then issue a rebuttal statement. if I
do so, I will provide a copy to the patient. If the patient
submitted a statement of disagreement I will append it to
the patient's record. If I disclose the PHI in question
in the future, I will either submit the request for amendment,
my decision, the patient's statement of disagreement (if
any), and my rebuttal (if any), or a summary of the information
along with that disclosure. If the patient does not submit
a statement of disagreement, then I will only provide either
a copy of the patient's request for amendment and my denial
of that request, or a written statement of the facts, with
future disclosures of the PHI in question, if the patient
requests, in writing, that I do so.
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III.
Right to Accounting of Disclosures of PHI
- Other than in limited circumstances,
a patient has the right to obtain an accounting for disclosures
of his/her PHI over the past six years other than disclosures
that were made: (a) to carry out treatment, payment and
health care operations; (b) to the patient of PHI about
him/her that was provided pursuant to his or her request
for access to his/her PHI; (c) pursuant to the patient's
authorization to disclose PHI or psychotherapy notes; (d)
to persons involved in the patient's care or for other notification
purposes; (e) for national security or intelligence purposes;
(f) to correctional institutions or custodial law enforcement
situations; (g) as part of a limited data set that does
not contain identifiable data; (h) prior to the date I was
required to comply with HIPAA Privacy Regulations; or (i)
incident to a use or disclosure pursuant to items a), b),
c), d), and g), above.
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A
request for disclosure must be made in writing and must
specify the time period involved, which cannot be prior
to the date I became a "covered entity," under
HIPAA. I will respond to such requests in writing. Patients
have the right to one such accounting in every twelve month
period free of charge. I am permitted to, and will charge
a cost-based fee to comply with such additional requests
during that twelve month period. I will inform the patient,
in advance, of the fee and permit him/her to withdraw the
request of modify it in order to avoid of reduce the fee.
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NOTICE OF PRIVACY PRACTICES
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The
federal Health Insurance Portability and Accountability
Act ("HIPAA"), requires that I provide my patients
with a notice of the privacy practices that I follow in
my practice with regard to the protection of the privacy
and confidentiality of their health information, what HIPAA
refers to as, "Protected Health Information" or
"PHI". I am required to follow these privacy practices
as set forth in this notice.
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Any
person has the right to request a paper copy of this notice
by submitting a written request to me at any time.
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I
may amend my privacy practices from time to time as long
as they continue to comply with applicable Federal and New
York State laws and regulations. If I amend my privacy practices
I will issue a new Notice of Privacy Practices and will
provide it to all of my current patients, on request, and
to new patients whom I see after the date that new Notice
of Privacy Practices is effective.
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If
I amend my privacy practices and issue a new Notice of Privacy
Practices, I reserve the right to change in the future the
terms of my Notice of Privacy Practices and to make such
new provision(s) applicable to all of the Protected Health
Information I either created or received prior to issuing
the new Notice of Privacy Practices.
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I
will post a copy of my current Notice of Privacy Practices
in my office and will have copies available to provide to
those who request them.
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COMPLAINTS
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If
a patient has any questions or concerns about this Notice
of Privacy Practices he/she may discuss them with me. If
a patient believe that I have violated his or her privacy
rights he/she may complain to me, in writing, specifying:
(a) the action or failure to act which is the cause of the
complaint; (b) approximately when this action or failure
to act took place; (c) why he/she believes the alleged action
or failure to act was improper; and (d) the remedy he/she
is seeking. I will respond to the complaint in writing,
although I may offer the patient an opportunity to discuss
the matter with me before doing so.
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A
patient may also file a complaint with the Director of the
Office of Civil Rights of the United States Department of
Health and Human Services by writing to: HIPAA Complaint,
7500 Security Boulevard, Room C5-24-04, Baltimore, Maryland
21244; or on-line at: http://cms.hhs.gov/hipaa/hipaa2/default.asp.
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PRIVACY OFFICIAL
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Every
health care provider who is required to be HIPPA Compliant
must designate a privacy official. I have designated myself,
Michael Koetting, MSW, CSW, CMC as the
privacy officer of my practice, to:
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1) Receive,
investigate and respond to all complaints about alleged
violations of
HIPAA
regulations in my practice.
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2) Receive,
respond to and take all action required to be taken
by my practice
regarding
all:
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a) Patient requests
for access to his/her PHI,
b) Patient requests for amendment of his/her
PHI ,
c) Patient requests for an accounting of
disclosures of his/her PHI,
d) Patient requests for restrictions on
the use and disclosure of his/her PHI,
e) Patient requests to receive communications
of PHI from me by alternative means and/or at
alternative locations, and
f) Requests for a copy of my Notice of Privacy
Practices.
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3) Develop
and implement privacy and security practices for my
practice and address any concerns relating to the
privacy and security of PHI which arise in my practice.
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4) Monitor
the effectiveness of the privacy and security practices
in my practice and take any corrective action that
is indicated to address any concerns relating to privacy
and security of PHI.
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I can be reached at the following
address and telephone number:
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Michael Koetting, LCSW, QCSW
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49 West 24th Street, Suite 906
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New York, NY 10010
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212-741-2606
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EFFECTIVE DATE OF THIS NOTICE
OF PRIVACY PRACTICES
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The effective date of this Notice of Privacy Practices
is April 14, 2003.
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